To refill your pet's medications, you can call or text us at (619)431-1423 extension 3. If the pharmacy tech is unavailable, please leave a voicemail with your phone number, name of your pet, and medication you are refilling. You can also request medication refills through Pet Desk, our mobile app. If it has been over a year since the veterinarian has seen your pet for the condition associated with the medication refill request, you may be required to book an appointment with the doctor before the medication can be refilled.