FAQs

A VCPR is the process of establishing a formal relationship with a veterinary healthcare facility and is legally required for the administration of vaccines, surgery, dental procedures, prescription drugs, etc. A VCPR is established through an annual examination with a WCAH veterinarian.

We are always taking new clients but for healthy or annual exams we typically schedule about 2 weeks out.

Yes, an appointment for just vaccines is available to patients that have an established veterinarian client patient relationship (VCPR). If a VCPR has not been established, an appointment with a doctor is required before vaccines can be administered.

We are by appointment only. True emergencies should go to the nearest 24-hour ER hospital. We do our best to accommodate urgent visits. Please call the hospital prior to coming in.

Simple question but a complex answer. The vaccines recommended for your puppy are based on the AAHA Vaccine Guidelines and a lifestyle/risk assessment as offered by our veterinarians at your puppy’s first visit.

A veterinarian client patient relationship (VCPR) is legally required to access most services available at West Coast Animal Hospital. Only a doctor can diagnose medical conditions and recommend a delivery of care plan.

We do not offer international health certificates. We will see pets for health certificates traveling within the United States. We do ask owners to do some research about health certificates and the airline they are flying prior to booking the appointment.

We do not board dogs. We only board cats for medical purposes that cannot be boarded elsewhere.

Yes. Dental procedures, including teeth cleanings, are a full anesthetic procedure regardless of extractions, cleanings, or dental radiographs. A consultation with one of our veterinarians is required in order to book a dental procedure.

Pet insurance works a little differently than human medicine. Regardless of insurance company we will fill out diagnosis and provide copies of invoices as needed. Owners are required to submit the invoices/paperwork themselves. Reimbursement from your insurance company depends on individual plans.

We do not see exotics; we are only equipped to treat dogs and cats.

We do work with mobile specialists for a variety of reasons such as cardiologists who perform echocardiograms, internal medicine vets who perform ultrasounds, and board-certified surgeons. An exam with one of our doctors is required prior to booking any specialist to ensure we are providing the correct service for your pet.

We do not offer grooming but we will perform nail trims and anal gland expressions for existing clients.

Minimizing wait times is part of a broader effort of providing the best possible experience to clients. This is accomplished through our policy of not double-booking exams. When clients do not show up for their appointment, it creates a gap in the schedule. The fee partially pays the wages of the doctor and two nurses who were impacted by the no show.

Financing options are available through third party services such as Care Credit (invoice must exceed $500) and Scratch Pay.